It's all in the details
Find An Answer To Every Question
We know how important your wedding day is and we are here to provide you with support and guidance. On this page you will find everything you need to stay on track with planning, ensuring that all the details are covered.
FREQUENTLY ASKED QUESTIONS
Is A Deposit Required?
An initial nonrefundable deposit of 20% of the revenue minimum to confirm your date along with a signed contract
Do You Offer Menu Tastings?
Once your contract is signed & deposit received, we provide a complimentary menu tasting of our delicious Wedding Menu Selections for you and your fiancé, approximately two months prior to the big day.
Do You Provide Table Linens?
Yes! Your choice of black or white cloth table linens and napkins are included with our wedding packages.
Can We Upgrade Our Ceremony or Reception Chairs?
Upgraded chairs are available for a fee, based on chair style.
Do You Provide Signage For Guests To Find Their Way To Our Venue?
We do provide directional signage for your guests
Do You Provide A Get-Ready Room?
Yes, we provide a day-of green room for the wedding party.
Do You Do Signature Cocktails?
Yes! Additional cost based on drink ingredients will apply.
Are Dogs Allowed?
We welcome dogs & service animals. For pets staying on property, the standard resort pet fee of $175 will apply.
Additional Resources for a Memorable Event
Timeline
We have a list of questions that will help us prepare our teams for your special day. We’ve put together a timeline for you to assist and it’s broken down by monthly markers so as to not overwhelm but make the planning process easy.
Download Timeline PlannerRooming List
Use the rooming list template to provide your guests details. If the rooming list does not contain credit card information, you can send it directly to your Event Manager. If you will include individual credit card numbers for each guest, see your Event Manager for next steps.
DownloadKnow Before You Go
Know Before You Go is a communication tool for you to send to your guests. It allows you to share detailed information about your event to personalize their experience. Weather, dress code, transportation and more. Ask your Event Manager how to create your own.
DownloadSafety Information
At Hyatt, we’re focused on Safety First, Wellbeing Always through our Global Care & Cleanliness Commitment. We have a certified Hygiene & Wellbeing Leader, who monitors all aspects of cleanliness and disinfection, and leads education and wellness checks for all staff members.
Learn MorePlanner Tools
Hyatt offers digital solutions to make your life easier, every step of the way. The availability of technology tools may vary by location.
Hyatt Planner Portal
Visit this one-stop location for all key information about your wedding event. Manage details before, during, and after your event. Run reservation reports, view the Group Detail report and diagrams and review your Group Bill. Access the Rooming List and Event Concierge apps. Open the Planner Portal here.
Collaborative Diagramming
A collaborative program that helps you and your Event Manager design professional create customized room diagrams and seating to design the best room layouts for your event. You can make your own edits to diagrams to ensure room setups match your vision.
HyRes
Hyatt’s proprietary group reservation process with customized links to allow your guests to book online within the group block. It also gives you the ability to view reports through the Hyatt Planner Portal.